Our Commitment Crrood (www.crrood.com), also referred to as "we" or "us" herein, is committed to delivering quality and professional services to our clients. We are also committed to protecting your privacy, as we acknowledge the need for protecting your sensitive personal information.
Personal information collected by us Personal information collected by us include personal details such as your name, address, email, date of birth, and phone number. Other sensitive information may be collected by us to offer certain services, give access to certain sections of our website and its features, and enhance our business. In addition, we may collect your personal information for -
Recruitment: Information collected for recruitment purposes include an individual’s educational qualifications, previous work history, workplace incidents, health-related information including past and present injuries and illnesses, incidents related to leaves and absences, and assessment conducted during recruitment.
Payroll: Payroll information including bank account details, tax file number, employment details, superannuation account details, information required for filling up contractual, filing, reporting, legislative documents, is also collected.
How we collect personal information Personal information collected directly from you by us, generally through email, telephone, account creation, online and offline form fill-ups. Your personal information can also be obtained from third parties, including past and present employers, educational institutions, referees, and our clients.
Some information is collected automatically during your visit our website, which can be used to identify you personally. This information includes your browser type, operating system type, IP address, website usage pattern etc.
Users of our website might request to gain access to our website in an anonymous capacity. The decision to grant such a request lies with us, and is governed by the feasibility and legality of the said request. Information must be provided in order to avail our services and to help us identify potential interview opportunities. In such cases, a user who chooses not to provide relevant personal information, might not be eligible to avail certain services provided by us.
Why personal information is collected and how we use it Personal information collected by us is used to achieve the purpose for which the information has been provided to us by you. In addition, the information provided by you can also be used for other related purposes, within valid legal permission, and for legal requirements. Such purposes comprise - * Catering services to you and our clients * Providing information related to requested services and recruitment opportunities * Enabling recruitment opportunities and placement-related activities, which include application assessment, and information verification * Surveys related to the services provided by us to job applicants * Informing users regarding us and related to relevant activities * for payroll purposes including fulfillment of contract terms in regards to payroll services for our clients * other purposes which entail the collection of personal information
When we disclose your personal information Any personal information provided by you to us, may be disclosed to third parties for placement operation purposes, ID verification, payroll activities, managing or marketing our business. Such third parties can include -
any of our related agents, affiliates, and entities
Our clients which can include your potential employers and organisations seeking workers
Background screening service providers and educational institutions to verify qualification details provided by you
Your former employers, current employers and referees
Our contractors, suppliers, and other relevant third party service providers
Our auditors, accountants and lawyers
Your personal information, if required by law due to legal processes, subpoenas, court orders, and law enforcement agency requests, might be disclosed by us.
Sensitive information collected from you will be only used for the specific purposes they are collected for, and other related purposes.
Personal information accuracy, access, and rectification We take all necessary steps for ensuring that any personal information provided by you to us is error-free, veritable and updated. Users are requested to contact us for informing regarding any changes in their contact details beforehand. You can update your personal information by accessing the account section of our website.
If requested, we will enable you to access your personal information that is stored with us, unless we are restricted for the law to do so. In case we refuse to give you access to your information, we will provide relevant and valid reasons for our decision.
Users who are interested in gaining access to their personal information should send a written application to us, along with proof of their identity. You may also request to view information related to payroll.
Security of your information We take reasonable steps to ensure that all personal information collected and held by us is secure. Security measures are also taken for protecting all electronic information, by ensuring access to such information is only available to personnel authorized by us, who require the said information to perform activities related to our operations.
All client and applicant data, collected electronically, is protected through secure website encryption technology. This ensures that all information sent by you to us over the Internet is protected.
Despite our security measures, we are unable to guarantee the security of the personal information provided by you. Protecting your personal information (passwords, usernames, is your responsibility, and you should inform us regarding any security breaches without delay.
We may contact you in case any additional information related to your complaint is required. You will also receive notification regarding the results of our investigation regarding the said complaint. For further queries and grievances, you can get in touch with us via email.